Policies & contract documents

1. Accounts and eligibility

You must be at least 18 years old and able to form a binding contract. You are responsible for the accuracy of your account information, for maintaining the confidentiality of your credentials and API keys, and for all activity that occurs under them. API keys are shown once at creation and stored only as a hash; if a key is lost or compromised, revoke it in the console and issue a new one.

2. The Services

Kilawatt is a software orchestration layer that provisions and routes GPU compute workloads across third-party infrastructure providers. We do not own or operate the underlying data centers. Availability, performance and hardware characteristics of any individual compute node depend on the upstream provider selected by our routing layer, and may change without notice. We may add, modify or discontinue features, regions or node types at any time.

3. Fees, prepaid balance and billing

• The Services are prepaid. You fund a compute balance through our payment processor, and usage is deducted from that balance.
• Compute is billed on a per-second basis against the applicable rate for the selected node type and count.
• Before a workload is dispatched, we pre-authorize the full estimated cost of the requested job against your balance. If your balance is insufficient, the request is refused and no node is contacted.
• Running workloads are metered periodically. When your balance is exhausted or the paid window for a workload elapses, the workload may be terminated automatically without further notice.
• You may optionally configure a monthly spend cap in the console. Caps are a convenience control, not a guarantee against all charges.
• Prepaid balances are non-transferable. Except where required by law, funded balances are non-refundable once consumed.
• Taxes are your responsibility unless we are legally required to collect them.

4. Payment processing

Payments are processed by a third-party payment processor. We do not receive or store full card numbers. Your use of the payment flow is also subject to the processor's terms.

5. Acceptable use

Your use of the Services is subject to the Acceptable Use Policy below, which is incorporated into these Terms. We may suspend or terminate access for violations, for suspected fraud or abuse, or where continued operation poses a risk to the platform or to third-party providers.

6. Your content and workloads

You retain all rights to the code, models, datasets and outputs you submit to or generate on the Services. You grant us only the limited rights necessary to operate, route and bill for the Services. You are responsible for ensuring you have the rights required for the data and models you use, and for complying with applicable laws and third-party license terms.

7. Service availability

The Services are provided on an as-available basis. We do not currently offer a contractual uptime commitment or service-credit program. Any service-level commitments must be agreed in a separate written agreement signed by Right Recruit LLC.

8. Suspension and termination

You may stop using the Services at any time. We may suspend or terminate your account for breach of these Terms, non-payment, unlawful activity, or where required by an upstream provider or by law. On termination, running workloads may be terminated and unused balance handling will follow Section 3.

9. Disclaimers

EXCEPT AS EXPRESSLY STATED, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. We do not warrant that the Services will be uninterrupted, error-free, or that any particular hardware will be available.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA OR GOODWILL. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNTS YOU PAID TO US FOR THE SERVICES IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

11. Indemnity

You will defend and indemnify Right Recruit LLC against third-party claims arising from your workloads, your data, or your violation of these Terms or applicable law.

12. Changes

We may update these Terms from time to time. Material changes will be reflected by an updated effective date on this page. Continued use after changes take effect constitutes acceptance.

13. Governing law and contact

These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-law rules. Questions: hello@kilawattcloud.dev.

14. Trademarks

NVIDIA, H100, H200, A100 and CUDA are trademarks of NVIDIA Corporation. Kilawatt Cloud is an independent orchestration platform and is not affiliated with or endorsed by NVIDIA Corporation.

1. Information we collect

• Account information: name, email address, organization name and authentication credentials.
• Billing information: prepaid balance, transaction history and payment-processor identifiers. We do not receive or store full payment card numbers.
• Usage and telemetry: API request metadata, execution logs (timestamp, node type, duration, cost), instance lifecycle records and rate-limit counters.
• Technical data: IP address, browser or client user agent and error diagnostics.

2. Workload data

We do not retain the contents of your workloads. Prompts, datasets, model weights, checkpoints and outputs are processed on ephemeral compute nodes and are not stored by Kilawatt after a workload ends. We retain only the operational metadata described above, which is required to bill accurately and to operate safety controls.

3. How we use information

• To provide, operate and secure the Services.
• To authenticate API keys and enforce rate, concurrency and spend controls.
• To meter usage, calculate charges and produce transaction records.
• To provide support and communicate service and account notices.
• To detect, investigate and prevent fraud, abuse and security incidents.
• To comply with legal obligations.

4. Sharing

We share information only with service providers that make the Services possible: infrastructure providers that host your compute workloads, our payment processor, and our backend hosting and authentication platform. We also disclose information where required by law or to protect rights and safety. We do not sell personal information.

5. Security

Access to customer records is scoped to the owning account and enforced at the database level. API keys are stored as SHA-256 hashes and displayed only once at creation. Payment card data is handled by our payment processor. No system is perfectly secure, and we make no representation that our security controls have been externally certified or audited.

6. Retention

Account, billing and execution-log records are retained for as long as your account is active and thereafter as needed for legal, tax and accounting purposes. Workload contents are not retained.

7. Your choices

You may access and update account details in the console, revoke API keys at any time, and request deletion of your account by contacting us. Certain records must be retained to meet legal and financial obligations. Depending on where you live, you may have additional rights over your personal information; contact us to exercise them.

8. Children

The Services are not directed to individuals under 18, and we do not knowingly collect their information.

9. Changes and contact

We may update this policy; material changes will be reflected by a new effective date. Questions or requests: hello@kilawattcloud.dev.

1. Prohibited activity

• Unlawful activity, or activity that facilitates violation of applicable law, sanctions or export controls.
• Unauthorized access, scanning, penetration testing or disruption of systems you do not own or have written permission to test.
• Distribution of malware, ransomware, botnet infrastructure, or credential-stuffing and brute-force tooling.
• Cryptocurrency mining or similar resource-abuse workloads without prior written approval.
• Spam, bulk unsolicited messaging, or automated abuse of third-party platforms.
• Generating or distributing child sexual abuse material, non-consensual intimate imagery, or content that incites violence or unlawful discrimination.
• Creating deceptive synthetic media intended to defraud, impersonate or manipulate elections.
• Processing data you do not have the legal right to process, or infringing third-party intellectual property.
• Circumventing billing, rate limits, concurrency limits or spend controls, including by fragmenting activity across accounts or keys to evade enforcement.
• Reselling or sublicensing access in a way that obscures the identity of the end user from us, without a written agreement.

2. Sensitive and regulated data

Do not submit protected health information, payment card data, government-issued identifiers or other regulated data to the Services unless you have a separate written agreement with Right Recruit LLC covering that use. We have not represented that the Services meet any specific regulatory certification.

3. Fair use of shared capacity

Default limits apply per API key to keep shared capacity available to all customers, including request-rate and concurrent-job limits. Workloads must terminate cleanly and must not attempt to persist on a node beyond the paid window. Automatic metering may terminate a workload when the balance or paid window is exhausted.

4. Reporting and enforcement

Report suspected abuse to hello@kilawattcloud.dev. We may investigate, throttle, suspend or terminate workloads or accounts that violate this policy, and may report unlawful activity to authorities. Where practical we will notify you first, but we may act immediately when there is risk of harm, fraud or provider-level impact.